WITH ANDREA ANDERSON
Wednesday 11 September 2019
- 10.00am - 12.00pm
$35.74 inc GST & booking fee
About the workshop
Hands-on workshop - Bring your own device
You've invested in lead generation strategies, created a great presence within your potential audience and you're receiving enquires from all avenues. Suddenly, you have gone from no enquiries to dozens. A great problem to have! HOWEVER, you soon realise that some of these leads are time wasters and tyre kickers. All the time invested on these leads means you have lost potential business. This can be simply rectified.
In this workshop we discuss the importance of Customer Relationship Management (CRM) and email communication software suited to your business, at its current stage and into the future. By the end of the workshop you will:
- Identify the right CRM software for your business
- Plan your CRM implementation
- Identify who will be your CRM champion
- Understand the 'Engaged Customer Model' and how it will work in your business
- Segment and migrate your customer data
- And so much more
When you register you will receive the CRM Implementation Template which will be used during the workshop so make sure you download to your laptop ready to complete.
Andrea is a passionate advocate of the power of the small business enterprise to establish economic strength and stability. The KISS Theory – Keep It Simple Silly - is her main aim when transforming organisations with a structured approach for cohesion and collaboration.
Andrea has owned and operated businesses for the last 20 years as a 'solepreneur' through to employing up to 35 people.
An ASBAS Digital Solutions Qld workshop in partnership with RDA Moreton Bay