Alice Langford

Alice Langford


Alice is a mentor through Small Business Solutions - TAFE Queensland. She provides guidance and advice, early stage, diversification to growth and succession, across a variety of industries. She is passionate about supporting small business through developing and implementing growth strategies.

Alice's Skills

   Websites and selling online

  • Business website management
  • Personal business experience and usage for organisations - introductory and practical skills

   Social media and digital marketing

  • Developing digital marketing strategies
  • Online promotional tools
  • Training - through Small Business Solutions - holistic solutions and digital marketing plan and strategies
  • Identifying suitable platforms

   Using small business software

  • Microsoft Word, Excel, PowerPoint
  • Bookkeeping software: Xero, MYOB, Quickbooks
  • Project management & workflow tracking
  • Time management: Planning tools, schedulers & calendars
  • Booking systems & event management
  • Payment systems
  • Sales tracking & management
  • Analysis & reporting tools
  • Fundamental knowledge for daily usage in business
  • Basic knowledge as identified in business planning (Introductory level)

   Online security and data privacy

  • Data protection & privacy systems
  • Security software
  • Data collection & storage
  • As identified through risk management strategies for business as part of Small Business Solutions training delivery and cyber security resources

   Other Business Skills

  • Business crisis management and business continuity planning
  • Finance management and boosting cashflow
  • Staff management and creating a safe work environment
  • Retaining and staying connected to customers
  • Resilience and wellbeing
  • Advice on accessing COVID-19 stimulus packages for small business
  • Business planning
  • Grant and tender submissions
  • Strategic planning - high level