Alice Langford
BRISBANE
Alice is a mentor through Small Business Solutions - TAFE Queensland. She provides guidance and advice, early stage, diversification to growth and succession, across a variety of industries. She is passionate about supporting small business through developing and implementing growth strategies.
Alice's Skills
Websites and selling online
- Business website management
- Personal business experience and usage for organisations - introductory and practical skills
Social media and digital marketing
- Developing digital marketing strategies
- Online promotional tools
- Training - through Small Business Solutions - holistic solutions and digital marketing plan and strategies
- Identifying suitable platforms
Using small business software
- Microsoft Word, Excel, PowerPoint
- Bookkeeping software: Xero, MYOB, Quickbooks
- Project management & workflow tracking
- Time management: Planning tools, schedulers & calendars
- Booking systems & event management
- Payment systems
- Sales tracking & management
- Analysis & reporting tools
- Fundamental knowledge for daily usage in business
- Basic knowledge as identified in business planning (Introductory level)
Online security and data privacy
- Data protection & privacy systems
- Security software
- Data collection & storage
- As identified through risk management strategies for business as part of Small Business Solutions training delivery and cyber security resources
Other Business Skills
- Business crisis management and business continuity planning
- Finance management and boosting cashflow
- Staff management and creating a safe work environment
- Retaining and staying connected to customers
- Resilience and wellbeing
- Advice on accessing COVID-19 stimulus packages for small business
- Business planning
- Grant and tender submissions
- Strategic planning - high level